Junior IT Support

Startec Careers & Job Opportunities

Junior IT Support Job Posted: 2018-11-30

  Apply Online:

Get started on your new career, the first step is to provide us with your name and email below.

Corporate Services

Calgary, AB

Startec is a thriving privately owned company headquartered in Calgary that produces custom mission critical compression and refrigeration systems for a variety of industries. Startec devotes their industry leading expertise in refrigeration & compression technologies to solve their clients’ most technically challenging needs.  We create reliable solutions for extreme operating conditions and provide exceptional service, which is a cornerstone of our business.

We are currently looking for a dynamic and driven Junior IT Support representative to join the Startec team. 

 

QUALIFICATIONS:

  • High school diploma or equivalent with 2+ years of experience
  • Enrolled or pursuing a Diploma in IT
  • A minimum of 2 years’ experience providing IT support over the phone and in person
  • Working experience troubleshooting Windows Desktop and Server OS as well as related applications
  • Experience with hardware and software troubleshooting experience with PC's, Laptops and Networks
  • Familiar with Active Directory, Windows server environments and TCP/IP Network
  • Professional work ethic with exceptional customer service skills is required
  • Strong communication skills verbal and written
  • Ability to multi-task and prioritize effectively
  • Willingness to learn new things and grow

 

JOB DUTIES/RESPONSIBILITIES:

  • Act as the first point of contact for internal IT Support
  • Provide excellent customer service & support to end users on a variety of issues
  • Identify, research, and resolve technical problems
  • Respond to telephone calls, emails and personnel requests for technical support activities including recognition, research, isolation, resolution, and follow-up
  • Setting up and configuration of new IT equipment
  • Maintain the asset inventory
  • Other duties as assigned

 

It is mandatory for all applicants to complete the Pro.file People Survey below when submitting their application. Please proceed using the link below:

 

http://www.profileperformancesystem.com/survey.html?SL=57787

We offer competitive wages, training, flexibility and a dynamic and exciting work environment. Please apply directly or forward your resume, quoting the job title above, in confidence to careers@startec.ca

 

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted